Payment Methods

Payment Methods

At PrimFinds, we want your shopping experience to be secure, convenient, and transparent. Below you’ll find information about the payment options we accept, how we process payments, and what to do if you encounter any issues during checkout.

Accepted Payment Methods

We currently accept the following payment options for your orders:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover (processed via our secure Shopify Payments gateway).

  • PayPal Payments: Pay with your PayPal wallet, balance, Creditcard or bankaccount). If you would like to know more information about PayPal, please check out the website of PayPal.

Currency & Payment Security

Your payments are handled with industry-standard security measures, and all pricing is in U.S. currency for clarity. Here are some key points regarding currency and security:

  • USD Transactions: All transactions on our site are processed in United States Dollars (USD). If your credit or debit card is issued in a different currency, your bank will convert the charge to your local currency. (International cardholders: your bank or card issuer may apply its own currency conversion rate or fees.)

  • Secure SSL Encryption: We protect your personal and financial information with Secure Socket Layer (SSL) encryption. This means any data you enter at checkout (like your card details) is encrypted and securely transmitted, so no one can intercept or read it.

  • PCI DSS Compliant Processing: Our payment processing systems adhere to the Payment Card Industry Data Security Standard (PCI DSS). This is a strict security standard designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment. In short, your card data is handled with the highest level of safety and compliance.

  • No Card Details Stored: PrimFinds does not store your full card or payment details on our servers. Your payment information is used only to process the transaction through our secure payment providers (Shopify Payments and PayPal) and is never visible to us beyond necessary details (like the last 4 digits for reference). This helps protect your sensitive information at all times.

Payment Timing (When You’re Charged)

All payments are charged at the time you place your order. This means:

  • For credit/debit card payments, the charge is authorized and captured from your card immediately upon checkout completion. You will see the charge on your bank statement shortly after placing the order.

  • For PayPal transactions, the payment is deducted from your PayPal account (or linked funding source) as soon as you confirm the order during checkout.

  • We do not delay or charge at shipment — the full order total (including any applicable taxes and shipping fees) is collected when you submit your order. This allows us to begin processing your purchase right away.

After your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This serves as your receipt and confirmation that we’ve received your payment and order.

Payment Issues & Troubleshooting

We understand that payment issues can sometimes occur. If you encounter any trouble during checkout (for example, a card decline or error message), here are a few steps to try and how we can help:

  • Double-Check Your Information: If your payment is declined or not going through, please verify the following:

    • Sufficient Funds: Ensure you have enough funds or available credit on your card.

    • Card Details: Make sure the card number, expiration date, CVV code, and billing address are entered correctly with no typos.

    • Bank Authorization: Sometimes banks may block or flag transactions, especially if it’s an online or international purchase. If you suspect this, you may need to contact your bank to authorize the transaction or try another card if available.

  • Try an Alternative Method: If one payment method isn’t working, you can consider using the other available method (for example, if your card isn’t accepted for some reason, you might try checking out with PayPal, or vice versa).

  • Contact Us for Help: If you continue to experience payment issues after trying the above, do not hesitate to reach out to our customer support team. You can contact us via email at info@primfinds.com or through our Contact Us page. Our team is here to assist you in resolving payment problems and can help guide you through an alternate solution so you can complete your order successfully.

  • Avoid Multiple Attempts: If a payment fails, it’s a good idea to check with your bank or our support before repeatedly attempting the charge, as multiple rapid attempts might be declined by your bank’s fraud systems. We can help identify if the issue is on the bank’s side or a technical glitch on our site.

Your trust is our priority. We strive to provide a smooth and secure checkout experience for every customer. If you have any questions about our payment methods or need assistance, please feel free to contact us. Thank you for choosing PrimFinds and happy shopping!